How it works

1. Sign in using your email (no password needed)
2. Upload your medical scan (JPEG, PNG, or DICOM)
3. Our AI analyzes the image and produces:
   • Key findings
   • Diagnostic insights
   • A plain-English explanation
4. Download or print the report — all within seconds

Yes. Every registered user receives:

• 10 free analysis per month
• It resets every 1 month from your last upload
• Free quota is automatically applied — no action needed
• Unused free reports do not roll over to the next month

You can purchase additional credits from the Payment or Buy Credit page:

• Choose the number of credits (minimum 5)
• The system auto-detects your local currency
• Proceed to secure payment via Stripe
• Credits are added to your account immediately after successful payment

Credit prices vary slightly depending on your location and currency.
Here’s how it works:

• The system detects the country from where you access the website from the IP Address
• Your currency (e.g. MYR, SGD, USD) is auto-selected
• Rates are based on a predefined cost-per-credit in our database
• If we don’t have rate for your country, we will default to USD rate

Example (as of now):

💡 You’ll always see your local cost before checkout.

Yes — your payment is 100% secure.

We use Stripe, a world-leading payment platform trusted by millions of businesses including Amazon, Google, and Shopify.

All payments are:

• 🔒 Encrypted and PCI-compliant (Stripe is certified as a PCI Service Provider Level 1 — the highest level)
• ✅ Processed on Stripe’s secure infrastructure — your card details never touch our servers
• 🌐 Handled via HTTPS with end-to-end encryption

We do not store any credit card information on our side. Stripe handles everything securely behind the scenes.

We take your privacy seriously.

• We store zero data by default
  Once your scan is analyzed, neither the uploaded image nor the AI-generated result is stored in our system.
• No tracking, no profiling
  Your usage is session-based, and we don’t use your scans to train models or build profiles.
• Enterprise options available
  For clinics, hospitals, or radiology labs, we offer secure integration services that include:
  • Private data storage
  • On-premise deployment
  • Region-specific data residency compliance (e.g., PDPA, GDPR, HIPAA)

✅ Individual users enjoy complete data privacy.
🏥 Enterprise users benefit from custom data storage and security solutions.

For more, visit our Integration page or contact us.